Privacy Policy

Last updated: November 11, 2025

At FiscalWise, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our website and services.

We believe transparency is essential to building trust. This policy outlines our practices in clear language, helping you understand what information we collect, why we collect it, and how you can control your data.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about our data practices, we encourage you to contact us.

Information We Collect

Personal Information You Provide

When you contact us or use our services, you may provide:

• Contact details including name, email address, phone number, and business address
• Business information such as company name, industry, and size
• Financial information necessary for providing accounting services
• Communication preferences and inquiry details

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and general location data
• Browser type, device information, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website and exit pages

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please review our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on:

• Your consent when you submit forms or accept cookies
• Contractual necessity to provide requested services
• Legitimate business interests in improving our services
• Legal obligations for record-keeping and compliance

How We Use Your Information

Service Delivery and Communication

• Responding to inquiries and providing requested information
• Delivering accounting services and professional guidance
• Managing client relationships and ongoing engagements
• Sending service updates, appointment confirmations, and relevant notifications

Website Improvement and Analytics

• Analyzing user behavior to improve website functionality
• Understanding which content and services are most valuable to visitors
• Troubleshooting technical issues and optimizing performance
• Conducting internal research to enhance our offerings

Marketing Communications

With your consent, we may send:

• Information about our services and accounting insights
• Updates about regulatory changes affecting businesses in Cyprus
• Educational content related to financial management

You can opt out of marketing communications at any time.

Data Sharing with Third Parties

We do not sell your personal information. We may share data with:

• Service providers who assist with website hosting, analytics, and communication tools
• Professional advisors when necessary for service delivery
• Legal authorities when required by law or to protect our rights

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Data Protection and Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers with regular security updates
• Access controls limiting data access to authorized personnel
• Regular security assessments and vulnerability testing

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Accounting records may be retained for longer periods to comply with legal and regulatory obligations.

Data Breach Procedures

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable data protection laws, typically within 72 hours of discovering the breach.

Your Privacy Rights

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. We will update your information promptly upon verification.

Right to Erasure

You can request deletion of your personal data, subject to legal obligations that may require us to retain certain information for specified periods.

Right to Data Portability

You can request your personal data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You can object to processing of your personal data for marketing purposes or based on legitimate interests. We will cease such processing unless we have compelling legitimate grounds.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information on our contact page. We will respond to your request within one month, though complex requests may take up to three months with appropriate notification.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection regulations.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our website after changes indicates acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, please contact us through the information provided on our Contact page.